Know what came in. Show what was done. Hand back a receipt customers trust.
IntakeTrace helps repair and service businesses document item condition, collect customer acknowledgments, track labor and parts, and create professional return receipts from any phone.
14-day free trial · No surprise usage overages
IntakeTrace
New intake
The handoff, made visible
One record from counter to return.
IntakeTrace keeps the condition you documented, the acknowledgment you collected, and the work you completed connected—without asking your team to learn a heavyweight system.
Explore the featuresBuilt for the real workday
Clear enough for the counter. Useful enough for the bench.
Use the same simple loop whether you are checking in a phone, a bicycle, a watch, a guitar, or a piece of equipment. IntakeTrace is designed for repair and service businesses where items change hands.
Trust and boundaries
A useful record is honest about what it can—and cannot—do.
Account-scoped
Your workspace is protected behind your account and email verification.
Acknowledgment, not advice
The customer step makes the handoff clear; it is not a legal signature service.
Not your shop
IntakeTrace is software—not a repair shop, processor, accountant, insurer, or legal service.
Simple to start
Try the workflow before you commit to a bigger system.
One complete plan: $9.99/month or $99/year. Start with a 14-day free trial and get every feature included.
No surprise usage overages. Contact support for supported account changes.
Make the next handoff clearer
Give your team one calm place to document the work.
Create your account, set up your workspace, and start with the first intake that comes through the door.